Thoro Payments Ranking

The Payment Security Challenge:
Securing Cardholder Data While Reducing Compliance Costs

Better Business Bureau (BBB)

The Better Business Bureau (BBB) helps people find and recommend businesses, brands, and charities they can trust. Thoro Payments is proud to have earned an A+ rating from the BBB. This rating reflects our commitment to upholding high standards of trust, customer service, and ethical business practices.

Business Consumer Alliance (BCA)

Thoro Payments has earned a AAA rating from the Business Consumer Alliance (BCA), an organization that promotes business self-regulation. The BCA helps consumers resolve complaints with businesses and uses customer reviews and other relevant data to forecast business reliability. Their letter-grade rating system, which ranges from AAA to F, helps the public identify reputable businesses.

BCA | About Us
Business Consumer Alliance, Inc. (BCA) is a non-profit organization that was originally established in 1928 as the Better Business Bureau of the Southland. In 2013, BCA expanded its services to reach a broader audience across North America. The organization’s primary goal is to promote business self-regulation, working closely with consumers, businesses, and governmental agencies to help maintain high ethical standards in commerce. BCA also helps protect legitimate businesses by working to eliminate fraudulent and illegal schemes from the market.

BBB | Accreditation Standards
The BBB Accreditation Standards are guidelines for businesses across the U.S. and Canada, promoting responsible advertising, selling, and customer service. These standards are built on the BBB’s eight principles for trust, which are designed to enhance customer confidence in businesses. Companies accredited by the BBB, such as Thoro Payments, affirm that they meet and adhere to the following standards:

Build Trust
- Maintain a positive track record in the marketplace.
- Fulfill all licensing and legal requirements.
- Cooperate with BBB to promote self-regulation within the business sector.
Advertise Honestly
- Follow all applicable advertising laws and the BBB Code of Advertising.
- Avoid misleading practices that misrepresent trust, product quality, or business size.
Tell the Truth
- Ensure transparency in the representation of products and services, including clear disclosure of all terms.
Be Transparent
- Disclose business information, policies, guarantees, and procedures that impact customer decision-making.
Honor Promises
- Fulfill contracts, written agreements, and verbal representations with integrity.
Be Responsive
- Resolve customer disputes quickly and professionally, and cooperate with the BBB to address complaints.
Safeguard Privacy
- Protect sensitive data, respect customer privacy, and comply with industry standards for data security.
Embody Integrity
- Conduct all business dealings with integrity, ensuring that neither the business nor its principals engage in activities that harm the BBB or its accredited businesses.